Check that the widget is enabled
Go to Settings --> Account and check that the toggle is enabled:
Check that the script is still installed on your website
Go to developer tools and check that the Convious script is present in the header. If needed, check the Convious Script installation.
Check that the Checkout is published in Engage Tools
Go to Engage Tools and check the status of your widget. If it's expired, extend validity or create a new checkout.
Also try the following:
2. Test the Checkout in an incognito (private) window
3. Test Convious in a different browser
4. Check (and update) your browser version
5. Try a different WiFi network or switch to mobile data
Have you checked everything and the Convious Ticketshop is not online? Contact us firstname.lastname@example.org