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If your customer did not receive any tickets or emails from you, here is a list of things you can try.
We have compiled a list of steps you can take if a customer's email address isn't accepted in the ticket shop.
You can find instructions based on the browser you're using.
If your Convious ticket shop shows up without any content, follow the steps below.
If the prices in your Convious ticket shop don't show in the calendar or you think the wrong prices are displayed, follow the steps below.
If you're experiencing any problems with completing the payment in your Convious checkout, follow the steps below.
If your Convious ticket shop crashes after selecting tickets (or at any other point), follow the steps below.
If the Convious ticket shop doesn't show on your website, follow the steps below.