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Reservation Confirmation Email

The email your customers will get after they reserve a date with their undated tickets or season passes.

Last updated on 07 Jan, 2026

If you sell undated tickets or have season pass holders, you will have a range of customers who need to reserve a date when they want to visit you. Just as with a purchase, it is nice to have an email confirming your customers' booked date and visit details. You can enable this email by enabling the Reservation Confirmation Email in your Control Panel.


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The Reservation Confirmation Email includes:

  • A button to download the reservation confirmation

      If an After Payment Form is enabled and not completed it will contain a link to complete it.

  • A button to add tickets to Tap. If Tap is not yet downloaded, it will automatically send the customer to the download and automatically add the reservation.

  • The reservation number

  • The product type and amount

  • Price per item and the total price. Although your reservation is for free, you always have the chance to offer upsells. Those would be show here.

  • The validity of the reservation

  • The customer's email address (provided during the pervious buying process)

  • Your support email address

  • Your social media profiles

 

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