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Purchase Confirmation Email

After every purchase via your Convious ticket shop, a Purchase Confirmation Email is sent to your visitors.

Last updated on 07 Jan, 2026

This email is proof of the purchase and contains the following details:

  • Button to download the purchased tickets

  • If an After Payment Form is enabled and not completed it will contain a link to complete it

  • Order number

  • Purchased ticket type and amount

  • Price per item and the total price

  • The validity of the purchased tickets

  • Customer's email address (provided during the buying process)

  • Support email address

  • Your social media profiles

 

Wondering how you can keep engaging with your visitors just before and right after they visit you? Read more about Pre Event and Post Event Emails.

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