After every purchase via Convious checkout, an Purchase Confirmation Email is sent to your customers.

This email is proof of the purchase and contains the following details:

  • Button to download the purchased tickets
  • If an After Payment Form is enabled and not completed it will contain a link to complete it
  • Order number
  • Purchased ticket type and amount
  • Price per item and the total price
  • The validity of the purchased tickets
  • Customer's email address (provided during the buying process)
  • Support email address
  • Your social media profiles

 

Wondering how you can keep engaging with your visitors just before and right after they visited you? Read more about Pre Event and Post Event Emails.