If you are selling gift vouchers via Convious, you might need to see the amount of currently sold but unused gift vouchers for your financial report.
The export will include the following columns:
Account slug, Code, Name, Max uses, Flat reduction, Percentage reduction, Valid to, Pool name, Created at |
Click here to see how to set up your Gift Vouchers.
How to export orders or discount codes:
1. Navigate to your orders page by choosing Orders Beta in the menu on the left-hand side.
2. Now navigate to the right-hand side of your screen, as with general order management, you need to choose the time frame or date range of the order detail you want to export. If the date is irrelevant (you want to have all-time export), you can ignore this step.
3. Next, you click on the export button below the date range selection. Choose the Unused gift cards under Export type, select the format and date selection:
4. Hit Export, and your file will be sent to you to your email.
⚠️ Exporting large files
Please be aware that processing a full-season export or bigger files may take some time and, depending on the number of orders, can take upwards of 30 minutes.
In some cases, when exporting an extensive amount of orders items, it might occur that you need to export in batches. If you await the file with patience and haven't received any file after 30 minutes, try to export in smaller batches.
We advise, if you need to run an export, to do so on a regular basis.
Do you still have gift vouchers in circulation from another system?
If you want to receive an export of your unused gift vouchers from your old system or another system (not Convious) please contact us via support@convious.com.