Hello there! How can we help you?
Get your answers directly from the Convious team...
Getting started with Convious
Getting started with Convious
Find out all the tips & tricks to set up your account you make the most of Convious platform
Last updated on 17 Sept, 2025
Articles
How to update my profile
Learn how to updated your profile details step-by-step.
How to change my password
Learn how to change or reset your password.
Setting up your Value Added Tax (VAT) in the Control Panel
Adjust your product VAT easily yourself in your Control Panel.
How to process customer refunds
How to easily perform refunds via your Convious Control Panel.
Notifications in your Control Panel
Be always up to speed: Understand your notifications manage urgent matters always on time.
Set up your Tax Configurations in the Control Panel
Adjust your product Tax easily yourself in your Control Panel.
Tooltip in ticket shop
Setup your tooltip in the ticket shop to offer brief descriptions, instructions, or tips to enhance the user experience without overwhelming the interface.
How to update my profile