What is it?
This is a feature to make admission to the park easier when groups of people (for example school groups) want to get into the park simultaneously. Instead of scanning all tickets one-by-one the person at the gates can scan the single barcode from the order and redeem as many tickets from that order as he needs.
Group Scanning can be used in CodeReadr app or Redeem mode (or both). Click here to see how to set it up for Redeem mode.
How does it work?
Open CodeReadr Group Mode
Scan any ticket (that has group scanning enabled) from the order. It can be an unredeemed or already redeemed ticket.
After the barcode is scanned, Convious finds the order to which the scanned barcode belongs and collects all barcodes and products that the order has.
Fill in the questions in CodeReadr such as “How many of `product X` to redeem?”
All barcodes are redeemed and visitors can enter the venue.
How to set it up?
Contact support@convious.com to activate Group Redeem mode. We will create a new CodeReadr service for you that can be used specifically for group scanning. You can still use the old service for normal scanning.
Then, go to the Control Panel and enable group scanning under the product list where you want the barcodes to be scannable in the group scanning mode.
Check the scan limit of the products (it should be once) and no limited ticket duration.
That's all!
You're ready to use group scanning mode in CodeReadr.