Open Chrome and click the menu (⋮) in the top-right corner
Hover over More Tools and select Clear Browsing Data
In the browsing data selection window:
a) Select All time
b) check the box for Cached images and files,
c) uncheck the boxes for Browsing history and Cookies and other site data
d) click on the Clear Data buttonQuit and reopen Chrome
Paste the following string in your address bar chrome://settings/siteData?search=cookies
Type Convious in the Search cookies box
Delete Convious cookies by clicking on Remove All Shown
Quit and reopen Chrome