You can now cancel all orders (reservations and unpaid orders) easily in your Control Panel and free-up time slots! And here, we show you how to do that.
Managing orders is essential for your business since it gives you the freedom to find, reschedule, refund, resend, and cancel orders. Managing your venue’s visitors is just one click away in your “Order List” panel.
If your customer did not receive any tickets or emails from you, here is a list of things you can try.
We have compiled a list of steps you can take if a customer's email address isn't accepted in the ticket shop.
Follow these steps to confirm customer's email address (and other order details) in your Convious dashboard
How to easily perform refunds via your Convious Control Panel.
Please follow these steps to resend an order confirmation email
Use this article if refunding in Orders does not work for you.
Filtering and managing your visitors orders just got easier!
After every purchase via your Convious ticket shop, a Purchase Confirmation Email is sent to your visitors.