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You can now cancel all orders (reservations and unpaid orders) easily in your Control Panel and free-up time slots! And here, we show you how to do that.
Here is what you can do when customers can't open the pdf file with their e-tickets.
If your customer did not receive any tickets or emails from you, here is a list of things you can try.
Follow these steps to confirm customer's email address (and other order details) in your Convious dashboard
How to easily perform refunds via your Convious Control Panel.
Please follow these steps to resend an order confirmation email
Use your Convious ticket shop to gather information about your customers, get contact details, and provide them with the best experience in return.