If your customer did not receive any tickets or emails from you, here is a list of things you can try.
We have compiled a list of steps you can take if a customer's email address isn't accepted in the ticket shop.
Please follow these steps to resend an order confirmation email
After every purchase via your Convious ticket shop, a Purchase Confirmation Email is sent to your visitors.
The email your customers will get after they reserve a date with their undated tickets or season passes.