If your customer did not receive any emails from you, here is a list of things you can try.
Here is what you can do when you hear from a customer that he/she didn't receive their tickets.
We have compiled a list with steps you can take if a customer experiences his email to be shown as invalid when placing an order.
You can resend the confirmation email in X easy steps
The email your customers will get after they reserve a date with their undated tickets or season passes.