We are available from Monday to Friday
09:00 - 17:00 GMT+1
☎️ Support phone number:
📩 E-mail:
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If you have urgent requests during the weekend, please call our Emergency Hotline:
09:00 - 19:00 GMT+1
☎️ Emergency Hotline:
+31 (0) 202441033
If we missed you, don't worry - we'll prioritise your call and get back to you in the shortest time possible.
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Examples of urgent requests:
Your ticket shop is down, and it is not possible to buy tickets
Your Convious Control Panel is down
Your POS or Kiosk is down or displays issues that prevent you from using it properly
You experience severe performance issues
You're unable to scan tickets at the entrance