Support team hours, weekend & emergency support

*Emergency outside of the contact hours via +31202441033 for critical matters only.

**Weekend support only during summerschool holidays. 


Examples of critical manners include:

• Your Checkout is down and it is not possible to buy tickets
• Control Panel is down
• Your POS is down or displays issues that prevent you from using it properly
• Severe performance issues

Understand where to get the help you need on non-critical matters: The difference between Support vs. Customer Success