Why is this important?

Vouchers and Coupons are crucial tools that help you attract and retain customers. Knowing how to make them effective immediately will help you to ensure your special offers are always ready when you need them. Imagine you have a new marketing campaign that allows a very special group of your fans to buy tickets with a small discount - by knowing how to upload the codes you want to use, you can put your new strategy into effect immediately and start selling!
 

 

Click here to read the detailed article and view all file templates on how to upload voucher codes & coupon codes 

Additional Resources:


Time to practice

Since most work of uploading your voucher or coupon files is formatting your file, you should start with practicing  by looking at the template and carefully creating your own file. We can offer you to have a Convious employee look over your very first file before uploading it to double-check whether you formatted it correctly. To do so, please send the file to support@convious.com, including

 

  • Subject-line: Check file formatting 
  • A short description, including the file type (voucher, coupon or reservation codes) and one line (or code) explained to demonstrate the application rules you aim to achieve.

 

Check yourself

    • Do you know what columns you need in your file to have it formatted correctly?
    • Do you know what each of these columns stands for?
    • Are you aware of all guidelines for making a CSV file?
    • Do you know where to upload them in your Control Panel? 
Not sure if you got them all right? Check your answers.

 

 

 

 

 

 

 

Check yourself answer sheet

  • Do you know what columns you need in your file to have it formatted correctly?
    code, valid_from, valid_to, percentage_reduction, flat_reduction, article_id, unlimited, amount
  • Do you know what each of these columns stands for?

    code               Can be any combination of numbers and letters of at least 4 characters 

    valid_from  in YYYY-MM-DD format

    valid_to       in YYYY-MM-DD format

    percentage_reduction number without the % sign as in 50 = 50%, 100 = 100%

    flat_reduction number without a currency and please use a point for fractions

    article_id list of product IDsseparated by | (pipe)

    unlimited Unlimited  by putting a 1 if this is true or 0 if this is false

    amount    This indicates to how many articles the code can be applied in the cart. For example, if you have 5 articles in the cart but the amount is 1, only one of the articles will be discounted. For unlimited (all) articles in the cart, you can write 99.

  • Are you aware of all guidelines for making a CSV file?
    • Fields should be separated by a comma
    • Every record should be stored in a separate line
    • The first line of the file, must be a header line with a list of column names in the file
    • Make sure the header list is delimited the same way as the rest of the file
    • Make sure your file is encoded in UTF-8 format
  • Do you know where to upload them in your Control Panel?